Wilen is committed to the privacy of your personal information. This Privacy Policy is meant to help you understand the personal information we collect, why we collect it, and how you can manage it. This Privacy Policy applies to our website at https://www.wilengroup.com/ (the “Site”), as well as our products and services (collectively, the “Services”). By accessing or using our Site or Services, you are acknowledging that you have read, understood, and accept this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR SITE OR SERVICES.
In this Privacy Policy, any use of the words “you,” “yours,” or similar expressions refers to users of this Site or the Services, as well as any other individuals whose personal information we collect and process as a data controller. References to “Wilen,” “we,” “us,” “our,” or similar expressions refer to Wilen New Media LLC and our affiliates Wilen Press, LC DBA Wilen Florida and Wilen Vegas, LLC.
This Privacy Policy covers personal information when Wilen acts as a data controller and determines the purposes and means of processing that personal information. This Privacy Policy does not apply when Wilen’s clients or another person acts as a data controller and Wilen acts as a data processor or service provider.
This Privacy Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this Site that are not governed by this Privacy Policy.
We are not responsible for the data protection or privacy practices of others. Please carefully check the policies of other websites and services before you visit or submit personal information.
1. Categories of Personal Information Collected and Received
a. Personal Information Collected and Received. In order for you to use our Site and Services, we may collect and process certain types of personal information. Depending on your use of our Site and Services, this may include examples such as the following:
i. Personal identifiers, such as your name, address, email address, phone number, signature, username, password, employer, and job title;
ii. Information about your activity when using our Site and Services. This may include information we collect from your Internet activity or the device you use, such as your IP address, the type of device or browser you use, and information about your interaction with the Site and Services; and
iii. Information about your geolocation, such as your physical location based on IP address, device data, or region.
Please note that personal information does not include aggregated or de-identified information from which individual identities have been removed.
Within the last year, all of the above categories of personal information have been collected or received for the business purposes described below.
b. Information from Children. Wilen does not knowingly solicit or collect any personal information from anyone under 13 years of age, and children under 13 are not permitted to use our Site or Services. If we become aware that a child under the age of 13 has provided us with their personal information, we will delete it.
2. How Personal Information Is Collected and Received
We collect personal information directly from you, and we may also receive personal information about you from others, as further described below:
a. Personal Information You Provide Directly. We collect your personal information that you provide to us directly when you take actions such as filling out a form on our Site; contacting us by email, letter, or phone; interacting with us on social media; or interacting with our Site or Services.
b. Personal Information From Third‑Party Platforms. If you interact with us or our Services through social media, we may receive your personal information from the social media company. For example, if you interact with our LinkedIn page, we may receive your profile information and other information associated with your LinkedIn account.
c. Personal Information From Business Partners. We may receive your personal information from business partners, such as advertising and marketing partners, to provide and measure our Services.
d. Automatically Collected Personal Information ‑ Browsers and Devices. We collect information that is sent to us automatically by your device or web browser, such as your IP address and information about your device and browsing history.
e. Automatically Collected Personal Information Cookies and Tracers. We or our partners may use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off, and across the Site and different Services and devices. A cookie is a small file that is placed onto your device (e.g., computer, smartphone or other electronic device) that stores information when you visit a website. Cookies are also used to enable certain website features and functionalities. You can control certain cookies through your browser settings and other tools. Depending on your mobile device and operating system, you may not be able to delete or block all cookies.
Types of Cookies: The cookies fall into one of the following two categories:
Session cookies: these allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
Persistent cookies: these are stored on your device in between browser sessions. These allow your preferences or actions across our Site to be remembered. These will remain on your device until they expire, or you delete them from your cache.
The cookies may also be:
Strictly necessary cookies: these cookies are essential for you to be able to navigate our Site and use their features. Without these cookies, we could not provide you with the Site.
Performance cookies: these cookies collect information about how you use our Site, for example, which pages you go to most often and are used to improve how our Site works.
Functionality cookies: these cookies allow our Site to remember the choices you make (such as your username, language, last action, and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on another website.
Marketing cookies: also known as advertising cookies, these cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and Services and help measure the effectiveness of our and our partners’ advertising campaigns. This is sometimes referred to as online behavioral advertising. In some cases, our partners may use cookies to provide us with information about your interactions with their services or we may allow our partners to put cookies on our Site or Services, and your information may be shared with other organizations such as advertisers. Those third‑party cookies would be subject to the third‑party service’s policies.
Your browser may give you the ability to control some types of cookies. If you do not want to accept the kinds of cookies you can control, you can change your browser settings so that certain types of cookies are not accepted. If you turn off any cookies, please be aware that you may lose some of the functionality of the Site or Services.
To learn about interest‑based advertising and how you may be able to opt‑out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the Digital Advertising Alliance’s (“DAA”) resources at http://www.aboutads.info/choices. You may also be able to limit interest‑based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt‑out of interest‑based ads” (Android). You may also be able to opt‑out of some, but not all, interest‑based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.
Please note that if you opt out of receiving interest‑based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from DAA program participants should not be based on your interests. We are not responsible for the effectiveness of, or compliance with, any third‑parties’ opt‑out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s self‑regulatory principles for online behavioral advertising.
3. How We Use Personal Information
Wilen may use the personal information we collect and receive for the following purposes:
a. To deliver our Site and Services;
b. To meet and enforce any contractual obligations;
c. To allow you to log into and access your account;
d. To provide customer service and our support services;
e. To process any transactions you make on our Site or with respect to our Services;
f. To keep your information and our systems secure such as by protecting against and detecting security incidents, and to be able to verify your identity and contact information;
g. To alert you about updates, special offers, information, and other news and services from us and our partners;
h. To ensure our Site and/or Services are functional, efficient, relevant to you and your interests;
i. For testing, research, analysis, and product development, including to develop and improve our content, Site, and Services;
j. Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of our Sites and Services;
k. To respond to your inquiries and requests;
l. To enforce this Privacy Policy and our rights, and to protect our business interests and the interests and rights of third parties;
m. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
n. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets; and
o. In accordance with your direction, request, or consent.
4. How Personal Information May Be Disclosed
Wilen does not sell or rent any of your personal information, and we do not share your personal information publicly without your consent. Wilen also does not disclose sensitive personal information for purposes other than those permitted by applicable law. Wilen discloses the categories of personal information described above as follows:
a. To our service providers: We may disclose your information to certain trusted third‑party services to help us provide, improve, promote, or protect our Site or Services. For example, we may use data storage vendors or partner with other companies to process your payments. Whenever we share data with third‑party service providers, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do.
b. Among Wilen entities: We may disclose personal information between Wilen entities for the purposes listed in this Privacy Policy.
c. For a change in control: We may disclose personal information to other companies for the purpose of evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
d. As necessary or otherwise required by law: We also reserve the right to disclose personal information when it is reasonably necessary to conduct our business, protect legal rights, safety, or property, and to comply with the law or a court order.
e. At your direction, request or consent: We may disclose or allow access to your personal information if you consent, request, or direct us to do so.
5. Protection of your Personal Information
We take the security of your personal information seriously, and follow industry‑standard practices to protect the data we collect and process. Wilen has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that Wilen collects and receives. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly.
Remember, the safety and security of your information also depends on you. Where you have chosen, or where we have given you a user name and password for access to certain parts of the Site or Services, you are responsible for keeping the user name and password confidential. No method of transmission over the Internet or electronic storage is completely secure, so Wilen cannot guarantee its absolute security.
6. Data Transfers
Because Wilen is a US‑based company, your information may be collected and processed in the United States. Additionally, as part of the Services offered to you through our Site, the information which we collect about you may be transferred to, and stored in, one or more countries other than where you currently reside. For example, this may occur if any of our servers or third‑party service providers are located in a country other than yours. These countries may have different data protection laws that are similar to your current residence. However, if we transfer your information in this way, we will put in place appropriate protection to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy.
7. Marketing Communications
You may request to opt out of the marketing communications we may send. For example, we may send you marketing email relating to the Site or Services we offer. You may also elect to receive certain marketing communications in accordance with your preferences. If you wish to opt out of these marketing communications, you may email us at privacy@wilengroup.com or click the link at the bottom of one of our marketing emails to unsubscribe.
8. Retention
We will hold your personal information on our systems for as long as is necessary to perform the relevant processing activity for that information, as long as is set out in any relevant contract you hold with us, or as required by applicable law, legal obligation, or court order. The relevant retention period is determined on a case‑by‑case basis because it depends on things like the nature of the data, why it is collected, why it is processed, and any relevant legal or operational retention needs. For example, we may retain your data for as long as you are a customer of ours so that we may process and complete any orders you may make with us. We may also be required to hold some types of information to fulfill legal purposes. When the relevant processing activity has been completed, we may destroy your data, or alternatively anonymize the data, such that the data is not personally identifiable.
9. Residents of California and Other States with Comprehensive Privacy Laws
a. Consumer Rights
Individuals residing in California and states with similar laws may have the following additional privacy rights:
The ability to request that we confirm whether or not we are processing your personal information;
The ability to request that we provide the categories or specific pieces of personal information we have collected about you;
The ability to request deletion of your personal information, subject to certain exceptions;
The ability to request correction of inaccurate personal information; and
The right not to be discriminated against due to your exercise of any of the preceding rights.
b. How to Make a Request
Individuals residing in California and states with similar laws may submit a request by emailing privacy@wilengroup.com and providing your name, your address, your email address, and the details of your request. You may also designate an authorized agent to make a request on your behalf.
To protect your privacy and security, we may take additional reasonable steps to verify your identity before processing or fulfilling your request. We will generally respond to your request within 45 days, unless a longer response time is necessary, in which case you will be advised accordingly. Please note that we may retain certain personal information as required or allowed by law or as necessary for our legitimate business purposes.
c. How to Appeal
If we decide not to take action in response to your request, you may submit an appeal by sending an email to privacy@wilengroup.com and describe your request as an “Appeal.” We will resolve your appeal within the time frames established by applicable law. If your appeal is denied, we will explain why. If you continue to dispute our decision or would like to file a complaint regarding our handling of your personal information, you may contact the regulator in your jurisdiction that handles privacy complaints, such as your state Attorney General.
10. Questions, Comments, or Complaints
If you have questions or comments about this Privacy Policy, or if you are not completely satisfied with this Privacy Policy or its application by us, we invite you to contact us at privacy@wilengroup.com. If you have an applicable disability, you may also contact us at the above email address to request access to this Privacy Policy an alternative format. We will reply and inform you of the steps, if any, that have been or will be taken in order to address your concern or implement the suggestion.
11. Updates and Changes to this Privacy Policy
This Privacy Policy is effective as of July 2025. We may update this Privacy Policy from time to time. Any updates to this Privacy Policy will not apply retroactively. If you keep using our Site or Services after a change, that means you accept this Privacy Policy.
